Subprocessors – iGlowly Assistant

Last updated: 30 March 2026

This page lists the subprocessors used by the iGlowly Assistant to provide the service.
A subprocessor is a third-party service provider that may process data on behalf of iGlowly in order to operate the Assistant.

iGlowly carefully selects its subprocessors and ensures that appropriate data protection and security safeguards are in place.

Infrastructure and Data Hosting

Supabase
Purpose: Database hosting, anonymous analytics storage, server-side logic (Edge Functions), and application infrastructure
Data processed: Anonymous analytics data and system data only. Chat messages are not stored.
Location: European Union (Germany)
Website: https://supabase.com

Personal Data Sanitisation

Microsoft Azure Cognitive Services
Purpose: Detection and redaction of personal identifiers (PII) before AI processing
Data processed: Sanitised text processing for personal data detection only
Location: European Union (West Europe region)
Website: https://azure.microsoft.com

AI Processing

OpenAI
Purpose: AI response generation for certain user questions
Data processed: Sanitised, non-identifying text only
Location: United States
Website: https://openai.com

Frontend Script Delivery

Vercel
Purpose: Delivery of the iGlowly Assistant frontend script (widget.js) via global CDN
Data processed: Static file delivery only; Vercel does not store chat messages or analytics data
Location: Global CDN infrastructure
Website: https://vercel.com

Payments (iGlowly Pro)

Stripe
Purpose: Payment processing, subscription management, billing
Data processed: Billing information for clinic customers (iGlowly Pro only)
Location: United States and European Union
Website: https://stripe.com

Dashboard Hosting

Webflow
Purpose: Hosting of the iGlowly dashboard interface and administrative interface
Data processed: Account and dashboard interface data for clinic users
Location: United States and European Union
Website: https://webflow.com

Changes to Subprocessors

iGlowly may update this list of subprocessors from time to time.
Material changes to subprocessors will be reflected on this page.

Contact

For questions regarding subprocessors and data processing:

trust@iglowly.com