FRNLEN
Founding Clinics Program — Limited Access

Turn website visitors into patients ready to book.

Built for cosmetic and aesthetic clinics — instantly answer patient questions, cut repetitive calls, and capture real demand, without storing any personal data.

Get started for free
Try the demo ↗
Limited spots — priority support, early access, and the opportunity to help shape the product. 3 months free, then €249/month. No credit card required.
Hello, I have a surgery in 2 days and forgot to ask you - do you have private rooms?
Yes, the clinic offers private rooms with comfortable facilities.
And are there staff at night?
Yes, of course! Medical staff are available 24 hours a day to monitor patients and ensure their safety after surgery.
GDPR
WCAG 2.1 AA
Zero-PHI Architecture
Azure AI Anonymisation
15 Min Setup
Setup iGlowly Assistant

Start in 15 minutes.
No technical skills required.

Your patients arrive prepared. You get essential demand analytics.

Clinic info
Treatments
CTAs
Installation
Analytics
Clinic

Complete your clinic profile

Help patients understand your clinic before their first consultation

• Access & languages

• Consultation & waiting times

• Living room & facilities

• Follow-up & safety

• International patients & travel

• Team

• Payment

• Presentation & trust

Hello, do you offer financing or payment in installments?
Yes, payment in installments is possible for certain procedures. The conditions and financing options are explained during the consultation.
Hello, do you offer financing or payment in installments?
Yes, payment in installments is possible for certain procedures. The conditions and financing options are explained during the consultation.
Treatments

Check what you offer.
The assistant adapts instantly.

100+ treatments and procedures available, and growing. iGlowly assistant answers patient questions on procedures, recovery, side effects, and preparation — based on medically reviewed content.
No medical advice.
How long does it take to recover after liposuction?
Recovery after liposuction usually takes 1 to 2 weeks before returning to work, and about 4 to 6 weeks for full recovery. This may vary depending on the area treated and the technique used.
Call-to-Actions

Add your CTAs links

Booking page, call, WhatsApp, directions — the assistant uses your existing links and keeps them always accessible.
‍
Accessible (WCAG 2.1 AA), so every patient can contact you easily.
Book
Call
WhatsApp
Installation

Lightweight.
Powerful.
Ready in minutes.
Simple installation.

Add one script tag to your website. The widget is live immediately.
Video tutorial
<script src="https://widget.iglowly.com/widget.js" data-public-key="pk_live_VOTRE_CLÉ"  defer></script>
<script src="https://widget.iglowly.com/widget.js"
data-public-key="pk_live_YOUR_KEY" defer></script>
Analytics

Open your dashboard. See what patients want. Act on real demand.

All signals come from anonymous session data. No names. No messages. No transcripts. Only insights — and clear actions to take. Learn more →
Identify the real demand in your clinic
Adapt your services and your positioning
statsstats
Daily reality

Your front desk answers the same questions — every day.

Pricing. Availability. Pain. Recovery. Over and over again.

How much does it cost?
Do you offer payment plans?
Is this treatment right for me?
When can I go back to work?
Can I get Sculptra while pregnant?
Most of these questions don’t need a human.
iGlowly Assistant answers them instantly — on your website.
Get started for free
Personal and health data

The iGlowly Assistant is designed to avoid storing personal data and health-related information, reducing privacy and compliance risk for clinics.

9 out of 10 internet users say online privacy is important to them.  And 47% have already stopped doing business with a company over how it handles their data.*
These aren't tech-savvy outliers. These are your website visitors — people who want to ask about dermal fillers pricing without creating a permanent record on someone else's server.
When a chat tool stores their questions, they notice. When they return and see last week's conversation still sitting there, they feel it. And increasingly, they leave.
Questions are answered, and the session disappears.
Patients get answers. Clinics get demand insights.

Privacy by architecture.
Not by policy.

Trust Center
‍* Sources : Surfshark, Norton Cyber Safety Insights, Cisco Consumer Privacy Survey, Gartner
A different category

Not a chatbot.
A patient education assistant, built to convert.

Powered by AI. Not AI-generated. The assistant uses artificial intelligence to associate visitors' questions with the right medical content — not to invent answers.

Based on peer-reviewed content

Over 100 treatment and procedure guides based on PubMed and clinical guidelines. Professionally translated into FR, EN, and NL — no machine translation. Regularly updated based on the latest research.

Only what your clinic offers

The assistant only talks about the treatments you select in your dashboard. If you don’t offer CoolSculpting, it will never be mentioned. If a visitor asks about a treatment you don’t provide, the assistant says so clearly.

Conservative, honest, medical

The assistant always mentions side effects, contraindications, and limitations of each treatment. If Botox is not suitable for deep wrinkles at rest, it will say so. Medical sources — not TikTok trends.

Privacy first, by architecture

No cookies. No localStorage. No conversation storage. No raw messages ever saved — ever. Even if a visitor enters personal information, the system detects and masks it before the AI sees it.
Patient Demand Insights

See what patients actually ask for

Anonymous analytics reveal real treatment demand, unmet demand, and the concerns driving patient interest — helping your clinic make smarter marketing and service decisions.

Total Messages
367
All time
This month 124
Conversations
89
Unique conversations
Avg. 4.1 messages/conversation
Unavailable Services
23
Requests for unavailable services
7 unique services requested
Top Practical Topics 67 total
  • Pricing34
  • Recovery Time18
  • Pain / Anesthesia9
  • Result Duration4
  • Side Effects2
Top 5 Concerns
  • Wrinkles
    47(28%)
  • Scars
    31(18%)
  • Oily Skin
    26(15%)
  • Pigmentation
    19(11%)
  • Loose Skin
    15(9%)
Top 5 Treatments
  • Botox
    62(35%)
  • Fillers
    41(23%)
  • Chemical Peel
    28(16%)
  • CO2 Laser
    22(12%)
  • Microneedling
    18(10%)

See full analytics in action

Start for free

When AI chat is wrong, it’s your clinic’s reputation.

We tested several AI chat tools on real clinic websites. Some issues were not technical — they were business risks.
Test 1 — The return visit

Sensitive questions should not become stored data.

Many chat tools store conversations by default. Patients notice when old conversations reappear. They feel observed — and stop asking certain questions.

How iGlowly Assistant handles this

No stored conversations. No tracking. Session-only memory, deleted when the session ends.

Test 2 — Language switching

Multilingual conversations often lose context.

A visitor starts in French, then asks a follow-up in English. Many chat systems reset the context or fail to understand the follow-up. In multilingual regions, this is not an edge case — it’s everyday reality.

How iGlowly Assistant handles this

Conversation context is preserved when the language changes: French, English, Dutch.

Test 3 — Medical accuracy

Medical inaccuracies published under your clinic’s name.

If a chatbot confuses techniques, indications, or recovery timelines — calling a deep plane facelift an SMAS lift, for example — that information appears on your website, under your brand. Patients do not distinguish between your clinic and the software you use.

How iGlowly Assistant handles this

Content based on surgical and dermatological literature. Precise terminology. Clearly differentiated procedures.

Comparison

Why is iGlowly Assistant is a different category of AI for clinics

Most AI tools are either generic chatbots or complex agents. iGlowly Assistant is built specifically for clinics—combining validated medical content, strict control, and instant setup.

iGlowly Assistant

  • Medical content: Validated (PubMed-based guides)
  • Control / safety: Deterministic + controlled
  • Privacy: No data stored
  • Clinic adaptation: Only your treatments
  • Conversion logic: Guided → booking
  • Setup: ~15 min, no content required

Generic AI chatbot

  • Medical content: Generated
  • Control / safety: Low control
  • Privacy: Conversations stored
  • Clinic adaptation: Generic
  • Conversion logic: Answers only
  • Setup: Setup + prompts + tuning

AI Agent

  • Medical content: Generated
  • Control / safety: Unpredictable
  • Privacy: Conversations + actions
  • Clinic adaptation: Trainable on your content
  • Conversion logic: CRM integration possible, not optimized for clinic conversion
  • Setup: Setup + content + ongoing tuning
iGlowly Assistant
Generic AI chatbot
AI agent
Medical content
Validated (guides based on PubMed)
Generated
Generated
Control/safaty
Deterministic + controlled
Weak control
Unpredictable
Confidentiality
No data stored
Stored conversations
Conversations + actions
Clinic adaptation
Only your treatments
Generic
Trainable on your content
Conversion logic
Guided → appointment booking
Responses only
CRM connection possible, not optimized for clinical conversion
Setup time / effort
~15 min, no content to create
Setup + prompts + adjustments
Setup + content + ongoing tuning

FAQ iGlowly Assistant

View the full FAQ

How can I trust the medical information provided by iGlowly Assistant?

iGlowly isn’t a generic chatbot; it’s a Digital Clinical Library. Every response is pulled from 102+ pre-validated guides built on peer-reviewed sources like PubMed and PMC. The system doesn’t “think”—it retrieves facts.

How does iGlowly Assistant help convert website visitors into patients?

The assistant answers instantly, reassures, and guides toward booking — 24/7.

Why it works:
Visitors don't read. They scan and look for an immediate answer. iGlowly Assistant steps in at that exact moment.

Measurable impact:
→ +40% time spent on site
→ Bounce rate reduced by up to 60%
→ 3-5× more conversions than a form

For your ad campaigns:
Every visitor costs money. iGlowly Assistant maximizes your ROI.

Do you use AI, and what role does it actually play?

Yes—but in a controlled way. The medical content is deterministic (fixed and validated). AI is only used to understand patient intent and phrase answers naturally and in multiple languages. It does not create medical content.

Is it HIPAA / GDPR compliant?

We go beyond compliance: iGlowly is de-risked by architecture. No personal data storage, no chat history, no tracking. What isn’t collected cannot be exposed.

Do I need to write or manage medical content myself?

No. Zero writing required. You simply select the treatments you offer, and your assistant instantly uses our library of 100+ validated procedures.

I don’t see a treatment I offer in my clinic. What should I do?

In your dashboard, go to the Customer Service page and select “Request a treatment or procedure.” Tell us what you’d like to add, and we’ll take care of the rest. New guides are typically added within 48–72 hours, as each one is validated against peer-reviewed sources (PubMed and PMC).

What kind of questions can the assistant handle?

It answers both treatment-related questions (indications, results, recovery, risks) and clinic-related questions (pricing, availability, consultation, booking).
When a patient expresses a concern (e.g. wrinkles, belly fat), it only suggests solutions your clinic offers.

What is the return on investment for a clinic?

In most cases, a single converted patient more than covers the cost. iGlowly turns hesitant visitors into informed, ready-to-book patients.

Does iGlowly integrate with my booking system (Jane, AestheticRecord, DoctorAnytime, etc.)?

No complex integration needed. The assistant simply directs patients to your existing booking page at the right moment.

Instant patient answers
iGlowly
No PHI / PII storage
iGlowly
Clinically reviewed content
iGlowly
Reduce repetitive calls
Collagen
Built for cosmetic clinics
Instant patient answers
iGlowly
No PHI / PII storage
iGlowly
Clinically reviewed content
iGlowly
Reduce repetitive calls
Collagen
Built for cosmetic clinics